📝 All Articles

How a Phone Call Turned a 1-Star Review Into a 5-Star Fan

April 22, 2026

I just called a customer who left a 1-star review. What happened next reminded me why picking up...

Read more →

Our First $10K Day at Boostcous

March 19, 2026

We had our first $10k day yesterday at Boostcous. And for the first time, it feels like we’re...

Read more →

KnoCommerce Partners with AppLovin’s Axon Ads Manager

February 11, 2026

We first started seeing mobile games come up on our post-purchase surveys two years ago. What started as...

Read more →

Why 8-Figure Brands Are Still Running 2014 Surveys in 2026

January 18, 2026

Crazy to me that 8-9 figure brands are still running 2014 surveys in 2026. Just completed my order...

Read more →

The Year I Had Everything and Lost Myself: A Founder’s Truth About Balance

January 1, 2026

Success and suffering aren’t opposites. Sometimes, they’re roommates. 2025 was the best year of my life. And simultaneously,...

Read more →

Why Careers Are Circular, Not Linear

December 5, 2025

I drew this on a hotel napkin last week. It is how everything I do connects. My Flywheel...

Read more →

The Full Circle Moment Five Years Later

November 27, 2025

Five years ago, I moved in with a 70-year-old stranger from Facebook into her trailer. That was my...

Read more →

Launching Boostcous on My 35th Birthday

November 20, 2025

I am launching a brand today for my 35th. Protein couscous called Boostcous. Two years ago, I made...

Read more →

Our New Feature Generated 20 Leads Before Launch

November 15, 2025

We made this one update and received 20 qualified leads this week! Product-led growth is sick! I am...

Read more →

Dylan’s CRO Book Is Finally Here

November 6, 2025

When people ask me about CRO, Dylan is the first place I send them. And he spent way...

Read more →

Mediterranean Boostcous Kale Salad

October 30, 2025

I’m always looking for quick, nutritious meals that don’t compromise on flavor, and this Mediterranean Boostcous Kale Salad...

Read more →

Boostcous: Shipping Soon!

October 30, 2025

I just got our first batch of Boostcous in, and honestly, this moment feels like everything I’ve been...

Read more →

Introducing KNO’s Survey Digest Email

October 24, 2025

I am so stoked for people to start using this. Every now and then, an email lands in...

Read more →

10 Years in DTC: Lessons I Wish I Knew in 2015

October 17, 2025

Ten years. That’s how long I’ve been in the DTC space, and honestly, it’s wild to look back...

Read more →

Steven’s Growth Story

October 15, 2025

This is an appreciation post dedicated to Steven Bell and a short story about growth. Rapid Growth I...

Read more →

I Bought DTSki.com!

October 9, 2025

I just bought the domain DTSki.com We’re doin it even bigger this year! Ecom events suck. This one...

Read more →

My Dad Retired

October 1, 2025

Not every retirement announcement makes you stop and think about sacrifice. But when my dad retired after 38...

Read more →

The AppLovin Report Hedge Funds Wanted (Now Free)

September 29, 2025

My LinkedIn post about AppLovin just hit 120k impressions, and for good reason. 20 hedge funds reached out...

Read more →