Crazy to me that 8-9 figure brands are still running 2014 surveys in 2026.
Just completed my order and saw this:
- Tiny font
- Old school long bubble response options
- Buried after the order confirmation
Why 8-Figure Brands Are Still Running 2014 Surveys in 2026
Stop Settling
You don't have to use my company. But please stop using post-purchase surveys that aren't optimized for response.
When you ignore this stuff, you're not just "missing a few responses."
Data You're Losing
You're leaving business-defining insights on the table:
- Which channels actually drive net-new customers
- What messages are landing with buyers, not just clickers
- What objections are silently killing conversion
- Where to expand next (product lines, flavors, bundles, markets)
Cheapest Data
In a world where paid is expensive and tracking is garbage, this is the cheapest data you'll ever buy.
These insights can shape everything from your marketing strategy to your lessons learned in DTC. They help you understand what's working and where to invest next. If you want to see how features like this can generate leads before launch, the answer often starts with better data collection.
Stop leaving money on the table. Optimize your post-purchase surveys for response and start capturing the insights that define your business.